Matt Sherman commented on Patch 1.22.2 notes 2 days ago
12/16/2018 10:16 AMPosted by SuGo
12/12/2018 04:35 PMPosted by Matt Sherman ...

Thanks for the report, we are investigating.


Matt, still facing a lot of issues on this and many others are too. It's almost unbearable to even watch replays. We have to alt f4 every time because everything disappears, even the menu bar (of course, pressing 'A' to bring widgets back does not work either).

Also, the other big issue now is during obbing games. This same issue of the widgets disappearing occurs when obbing games as well. And even most annoying is the player bars/supplies/APMs disappearing too which effectively makes observing games useless.

If you still need help or need screenshots, etc, please email me and I can help provide the details.


Appreciate your offered support Sugo. We will continue to hammer on these and be in touch.
Matt Sherman commented on Patch 1.22.2 notes 3 days ago
Hey all -

We've just updated to 1.22.2.5125 which provides an additional fix towards the UI going blank on certain machines in certain circumstances.

Thank you for your patience.

cheers,
Matt
Grant Davies commented on All replays are corrupt now 3 days ago
It seems the patch this week introduced an issue with the Watch Replay button in the user profile. As a temporary workaround, replays should still playback fine from single player, or multiplayer custom games.

We're working the replay from profile issue and aim to have a fix in coming days. Thanks for your patience and apologies for the goof up.
StarCraft commented on @starcraft 4 days ago

RT @ThePylonShow: Our season finale VoD is live: https://t.co/PqsijvykRD Special thanks to @MaynardeSC2, @Nathaniastv, @NeuroZerg & @Rotte

Mark Chandler commented on SCAM on US West asking for Donations 4 days ago
Thanks for the report,

We will look in to it.
Grant Davies commented on Patch 1.22.2 notes 4 days ago
We've just updated to 1.22.2.5120 to partially address an issue with UI going blank on certain machines in certain circumstances - the UI should now reappear when moving to a new screen if this happens (or scrubbing the replay to a new time offset).

We'll be updating again in coming days to:
* Further address the blank UI issue.
* Address the issue with replays not playing back properly when viewed from the History tab.

Thanks to TT1 for helping us reproduce the blank UI issue.
Matt Sherman commented on Patch 1.22.2 notes 4 days ago
12/13/2018 11:13 AMPosted by BRuǂQuaD After ladder game is finished I have everything empty on the screen. No data is loaded. Very common issue. Devs plz pay attention to this. Have to completely restart BW client to fix this.

https://www.dropbox.com/s/4rrlwrj9vfg0am5/scr%202018-12-13%2022.11.39.png?dl=0


We've seen the multiple reports coming in on this, and are actively looking at it. Thanks again.
Matt Sherman commented on Patch 1.22.2 notes 4 days ago
12/13/2018 11:16 AMPosted by BRuǂQuaD Also have problems with some recent replays bug out. If you need more details I can share replay I played just now.


Great, I've just sent you over an email. Appreciate the help!
Matt Sherman commented on Patch 1.22.2 notes 5 days ago
12/13/2018 01:38 AMPosted by SpeciaLisT @TheAmazingBlizzTeam
You guys are pretty great but I am curious... are you guys aware of us "little guys" and but that I mean the Snipers Community. We have been here since 99'. Any type of acknowledgement would suffice and be appreciated. If you guys are not familiar with us. You can check out our discord here https://discord.gg/vfhxghc and watch our newly made Snipers video here https://youtu.be/TDa0sQj-vXY.

I really hope you guys come join us, because although melee is great... we believe we created a game so great that it maybe stand-alone worthy. Again, you guys are doing an amazing job and it'd be cool to know if you guys know of us or maybe have sniped at some point in time (Since it's a very popular map).


I'll join, and take a look. Thanks for supporting BW.
Grant Davies commented on Patch 1.22.2 notes 5 days ago
12/12/2018 03:05 PMPosted by SuGo Seems like a lot of issues already when watching replays.
So far, we've had no luck in reproducing this issue internally. Is there any other info you can share - for example, general PC specs? OS? Does this only happen in the replay overlay? (I assume it also happens in the observer overlay). Is it happening when watching via the single player menu or only in the multiplayer menus? Anything else you can think of to help us narrow it down.
Matt Sherman commented on Patch 1.22.2 notes 5 days ago
12/12/2018 03:06 PMPosted by Matt Sherman
12/12/2018 02:58 PMPosted by Skywind116 Currently it has issues with creating game, and ladder in Korea server.
We can't play any kind of game right now.
I never checked it how's going on for other server, but please fix it as soon as possible.

Thank you.


We are actively working on resolving this issue. Thanks for the report.


We believe this has been resolved. Please let us know if you are still experiencing any issues.
Matt Sherman commented on Patch 1.22.2 notes 5 days ago
12/12/2018 03:05 PMPosted by SuGo Seems like a lot of issues already when watching replays.

Already 3 instances when watching replays -

1) Red bar appears at bottom of replay and all hotkeys stop working (QWER)
2) A "green circle" appeared in replay as if it was trying to load something
3) All Widgets are gone - Impossible to bring any of the widgets back, even pressing "A" for All doesn't work (obvioulsy QWER won't work either)

In all 3 scenarios, you can't even exit because the menu bar is gone and you can't use a hotkey to bring it back either. Had to end up doing ALT F4. Multiple people were in these replays with me and faced the same issues.

Also, in all 3 scenarios, the player bar is gone when watching replays (the bar at top which shows player names, minerals, supply). No hotkey works to bring it back. This might the most annoying when you're trying to watch a replay.

EDIT: Even more crazy stuff. It's almost impossible to watch a replay. Something wonky continually happens. This time, I saw the settings (like if you go to Video settings) on top of the game while the replay is going, and obviously didn't even open the settings because I can't access it to begin with. I did try restarting my computer already. Multiple people still reporting the same.


Thanks for the report, we are investigating.
Matt Sherman commented on Patch 1.22.2 notes 5 days ago
12/12/2018 02:58 PMPosted by Skywind116 Currently it has issues with creating game, and ladder in Korea server.
We can't play any kind of game right now.
I never checked it how's going on for other server, but please fix it as soon as possible.

Thank you.


We are actively working on resolving this issue. Thanks for the report.
Matt Sherman submitted Patch 1.22.2 notes 6 days ago
Greetings Cerebrates, Commanders, and Executors,

Patch 1.22.2 has arrived!

Features and improvements
  • Added code to penalize ladder game dodging
  • Players will now receive a sound alert when someone joins a game lobby
  • EUD: Added support for euddraft’s Unlimiter plugin

Bug Fixes
  • Fix for IGR leaderboard dropdown in an IGR environment
  • Fix for HD Jungle ramps
  • Fixed instances where game settings were not being saved properly to the cloud (Thanks to the forum member "Pete" for helping us debug this)
  • Fix for /stats on invalid users
  • Fix for sending friend requests in LAN game lobbies
  • The BlizzCon 18 console will no longer leave graphical artifacts on screen after switching to a new console option
  • Multiplayer profiles will now default to whichever character was previously played

P.S. BW Fam
Within the next few days we'll be posting a general development update. The goal being to provide added transparency against our priorities heading into 2019

GLHF, and Happy Holidays!

-Matt
StarCraft commented on @starcraft 6 days ago

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StarCraft commented on @starcraft 11 days ago

We made it everyone, it's Friday! #Friyay #FridayFeeling https://t.co/9Chl7a9dEG

Mark Chandler submitted Korea/Asia Server Migration Issues 11 days ago
Hi folks,

As you may have noticed, there has been some network instability this week (largely in Korea).

This is because, in our ongoing efforts to migrate all SCR infrastructure to modern & better environments, we encountered some headwinds with a planned date center migration in Korea. Initially we believed we could stabilize, but instead we've decided to revert that migration for now.

Ultimately, we'll want to circle back and try again once we've analyzed the unforeseen issues we encountered, because we all want SCR to be powered by best hardware and fastest pipes available.

Apologies for the disruption this week - sometimes wrangling decades old code can lead to issues that are difficult to predict!

Thanks,
Classic Games
StarCraft commented on @starcraft 11 days ago

@iNcontroLTV @ThePylonShow @Artosis @Rif_kingz Thank you for being awesome. <3<3

StarCraft commented on @starcraft 12 days ago

What does it take to run a StarCraft tournament? 🤔 Find out in the latest episode of @ThePylonShow feat.… https://t.co/aW76PoJF4C

Matt Sherman commented on Korean Servers down? 12 days ago
Sorry for the inconvenience, we are investigating and will hopefully have a solution soon.

-Matt
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