Heroes of the Storm has just been updated with Hero balance changes! Read on for details.

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I'm not mad Reddit, just disappointed.

༼ つ ◕_◕ ༽つ SUMMON LAZORS

༼ つ ◕_◕ ༽つ SUMMON DRAGONS

༼ つ ◕_◕ ༽つ SUMMON CHICKENS

༼ つ ◕_◕ ༽つ SUMMON DEMONS

༼ つ ◕_◕ ༽つ SUMMON ANGELS

༼ つ ◕_◕ ༽つ SUMMON HOGGERS

༼ つ ◕_◕ ༽つ SUMMON SLOWING SANDS NERFS

You should see a “Contact Support” button the upper right hand. Using that page, it should allow you to enter a ticket to communicate with support.

Outside of that, since this is not the place to get this kind of support, I’m going to lock this thread. If you have any further questions Support should be able to help you! Good luck!

If you want to contact a GM use the link I posted above. GMs and Customer Support don’t use these forums and this is a place for people in QA like me to find bugs, of which I don’t think I will be able to help you.

*distant sounds of violence and tea drinking*

We're currently looking to release a balance patch early next week :)

Hey there Vonjax,

We try to refrain from name and shaming other players on the bug report forums, so I’ve removed the name of the player.

You can use the search the support articles, or contact support if you have further questions here.

https://us.battle.net/support/en/games/heroes

"But rises again harder and stronger." <3

Hey Xor! Thanks for the information. Currently it is known that these are locked in Ranked play, and we looking for any Mounts of Skins that are still locked in non-Draft modes, such as Quickmatch or VS AI game modes. Sorry for this issue, and we hope to have it resolved soon!

“What is dead may never die.”

<3

*a lone tumbleweed saunters across the plains*

Hey there Pomo,

This is currently a known issue. You can refer to this pinned post at the top of this forum for more information

https://us.forums.blizzard.com/en/heroes/t/locked-skins-and-mounts/47094/4

We're doin 30 days to celebrate 30 years!

No sign of NotBelial anywhere, looks like this one is true!

Enjoy! :)

Heya phaseshifter! I would try posting over on the Technical Support forums, as they are better suited to gather the information needed to help troubleshoot either a connection or computer issue!

No worries! Yeah, them being locked in Draft mode games (Unranked, Storm League, or Custom Games with Drafts enabled) is known and I don’t need any more information regarding that interaction. I’m more concerned if people are still seeing them locked in non-Draft modes only right now.

You can refer to this pinned post for the most up to date information regarding this issue.

Locked Skins and Mounts Bug Report

Hey there everyone! I wanted to make this sticky post to give the community all the information we currently have regarding the issue players are seeing with mounts and skins being locked out. First, the beginning. When we released our Hogger patch, a sneaky bug made it’s way in that prevented people from using certain Mounts and Skins. We’ve since fixed that issue, mostly. Draft game mode (Unranked and Storm League) players are still seeing those same Mounts and Skins locked, preventing you …

Hey there,

For clarity, you are only unable to use these skins in draft modes such as Ranked, Unranked, and Custom lobbies with Drafts enabled correct?

I currently have no additional information at the moment, but you can refer to this pinned post on this forum for the most up-to-date information regarding this issue.

Locked Skins and Mounts Bug Report

Hey there everyone! I wanted to make this sticky post to give the community all the information we currently have regarding the issue players are seeing with mounts and skins being locked out. First, the beginning. When we released our Hogger patch, a sneaky bug made it’s way in that prevented people from using certain Mounts and Skins. We’ve since fixed that issue, mostly. Draft game mode (Unranked and Storm League) players are still seeing those same Mounts and Skins locked, preventing you …

I see you have made an alt account, Jade! ;)

All joking aside, Jade is an absolute beast of a designer...not to mention one of the most down-to-earth, fun to work with, and humble people I have ever had the pleasure working with.

As for his Hero list - Dehaka, Ragnaros, Gul'dan, Blaze, Cassia, Mephisto, Garrosh, and Qhira all fall under his umbrella, as the lead designer :)

Hi!

Have a wonderful day!