Hey Reddit Fam,
We are hoping to fix this bug in a soon-to-be-deployed hotfix, but as with all things in game development, I can't snap my fingers and fix it (trust me, years of trying and failing) nor can I reliably give an accurate timeline at the moment. But please rest assured that while we like to give axe just as much as the next troll, we didn't intend for quite this much axe and are working hard to remedy the issue as quickly as we can :)
We're aware of several issues that snuck in this last balance patch and we're actively exploring our options to correct them. We'll share more details about our plans as soon as we are able.
Heroes of the Storm has just been updated with Hero balance changes! Read on for details.
Slow increased from 35% to 40%.
Whew, these summoning portals sure are wacky! Never know where they're going to materialize!
... 40 to 30 seconds.
Grill and Kill [W]
Damage bonus increased ...
Oh no! It looks like this summoning portal is too small! We need more energy if we're gonna summon this whole patch!
We're currently planning to release a balance patch next week that will touch ~22 Heroes.
Thanks for your patience!
Please refer to the pinned post on this forum regarding this issue.Locked Skins and Mounts Bug Report
Hey there everyone! I wanted to make this sticky post to give the community all the information we currently have regarding the issue players are seeing with mounts and skins being locked out. First, the beginning. When we released our Hogger patch, a sneaky bug made it’s way in that prevented people from using certain Mounts and Skins. We’ve since fixed that issue, mostly. Draft game mode (Unranked and Storm League) players are still seeing those same Mounts and Skins locked, preventing you …
This is awesome Twinkle! <3 Happy New year everyone!
Hey scip92, thanks for letting us know. This should be resolved with the next patch.
Oh hello there friends!
With the help of one of my wonderful producers, we have successfully updated Hogger's gold price :)
Happy holidays <3
Hey there everyone!
I wanted to make this sticky post to give the community all the information we currently have regarding the issue players are seeing with mounts and skins being locked out.
First, the beginning. When we released our Hogger patch, a sneaky bug made it’s way in that prevented people from using certain Mounts and Skins.
We’ve since fixed that issue, mostly. Draft game mode (Unranked and Storm League) players are still seeing those same Mounts and Skins locked, preventing you from selecting your Hero of choice.
We are currently investigating that issue now, and apologize for the inconvenience this has caused. I wanted to take some time to address some concerns.
These items are not removed from your account. That means, things you’ve spent gems, gold, shards, etc on were not taken away. You still own those items, they are just locked from use at the moment in draft modes.
The Pink D.Va Meka Ghost Speeder was unintentionally made accessible to you all as a result of this bug. That item was now properly removed until future times, when it is officially released.
If you are still seeing Mounts or Skins locked in Quickmatch or VS AI game modes, please create a new post with what Skin / Mount and also what game mode you were in that you saw it.
Again, I wanted to apologize for this and let you know we are aware and working hard to find a safe, effective way to fix this as soon as possible! Thanks for the reports, and keep them coming!
This is always a real treat for me to see. As a developer we spend so much time crafting these heroes and from an art side we're looking at these these characters as they're molded into their final form. But to have someone take the work that I had a part in and transform it into something wearable and then wearing it. I still can't get over how awesome it is. You and cosplayers like you spend so much time making these things. It's really an honor. So thank you for taking the time to make this and to show it.
You're Awesome and thanks for playing our game!
Yes people get banned for throwing games/intentionally dying and yes abusive chat is also actioned. Be good to each other. Respect the other 9 player's time. Play the game. It's not over till the core is destroyed.
This issue was resolved as of Monday’s patch. If you are still seeing issues with Skins or Mounts being removed, you will need to go through Customer Support, as we do not have the ability to verify the content that is or should be unlocked on your account here.
If you are referring to the Ranked issues specifically, then we are currently investigating that as well and would just ask for patience while we try to figure out what is happening here, and find a safe fix that we can do. I apologize for this inconvenience while we work through this issue!
Weakness found ;) <3
Hey there everyone!
I want to thank you all for your patience while we identified, fixed, and tested this issue. Everyone’s reports were super helpful and I really appreciate all the help!
You should now have access to any and all skins, mounts, etc that you had before this or anything earned / purchased during this.
Again, thank you all for your patience and I apologize for the inconvenience!
The bug is only visual. You still get 4 items. We're working on a fix.
This is a bug. Don't get attached to it for too long. Sorry guys. It will be available in the store at some point in the future.