puffinplays commented on Whizbang now only gives you an OG zoolock deck 20 hours ago

Thanks for the report. We have a hotfix rolling out for this that should fix it. Give it another shot when you get a chance.

Kauza submitted Updates on issues after the 16.0 patch 23 hours ago

Quick updates on where a few of the outstanding issues are:

Sathrovarr : As a confirmation, Sathrovarr was absolutely not intended to become unplayable with the patch on Thursday. We know what caused this, and it’s going to require us to put a fix in to the launch of Descent of Dragons next Tuesday. As of right now, we expect Sathrovarr to be back to normal on Tuesday.

Disenchanting Cards: Right now, some cards are showing a system error screen after trying to disenchant them. This is something we can fix on our side, and we’re working to get that out today before the weekend.

[Hearthstone Battlegrounds] Rafaam’s Hero Power: Last night, we resolved an issue where Rafaam’s Hero Power wasn’t properly allowing a golden upgrade until after buying something. This should be working normally as of right now.

Missing Cards / Deck Codes: We’ve seen a lot of varying reports of things with cards not working, and there are a few different things at play. We noted previously that as the “Treasures from the Tomb” wild event ended, decks containing the temporary wild cards are going to be unusable, but they may not clearly denote why. If a deck code isn’t working, that’s the first thing to check. Sathrovarr is also likely to cause some issues until we correct that next week. Finally, the team is currently investigating some reports that Treasures from the Tomb cards that were owned in a player’s collection may have disappeared after the event ended. As a reminder, all cards from that event were granted as temporary event cards - they were never actually added to your collection, but simply lived there as separate, special versions of those cards, even if you already had them in your collection. Those event cards are now gone, but anything that was in your collection before the event should still be there. If it isn’t, we’d appreciate more info on what cards you’re missing to help us track this one down.

Blizz_Kauza submitted Updates on issues after the 16.0 patch 23 hours ago

Quick updates on where a few of the outstanding issues are:

Sathrovarr: As a confirmation, Sathrovarr was absolutely not intended to become unplayable with the patch on Thursday. We know what caused this, and it's going to require us to put a fix in to the launch of Descent of Dragons next Tuesday. As of right now, we expect Sathrovarr to be back to normal on Tuesday.

Disenchanting Cards: Right now, some cards are showing a system error screen after trying to disenchant them. This is something we can fix on our side, and we're working to get that out today before the weekend.

[Hearthstone Battlegrounds] Rafaam's Hero Power: Last night, we resolved an issue where Rafaam's Hero Power wasn't properly allowing a golden upgrade until after buying something. This should be working normally as of right now.

Missing Cards / Deck Codes: We've seen a lot of varying reports of things with cards not working, and there are a few different things at play. We noted previously that as the "Treasures from the Tomb" wild event ended, decks containing the temporary wild cards are going to be unusable, but they may not clearly denote why. If a deck code isn't working, that's the first thing to check. Sathrovarr is also likely to cause some issues until we correct that next week. Finally, the team is currently investigating some reports that Treasures from the Tomb cards that were owned in a player's collection may have disappeared after the event ended. As a reminder, all cards from that event were granted as temporary event cards - they were never actually added to your collection, but simply lived there as separate, special versions of those cards, even if you already had them in your collection. Those event cards are now gone, but anything that was in your collection before the event should still be there. If it isn't, we'd appreciate more info on what cards you're missing to help us track this one down.

PlayHearthstone commented on @PlayHearthstone 23 hours ago

On Dec. 10, we’ll be rotating the current lineup of Heroes available in the shop so be sure to take advantage of th… https://t.co/55GYWQNuC1

puffinplays commented on literally unplayable 1 day ago

Indeed it did! We iterated a ton on the Galakrond mechanic. Trying it as a minion initially, but eventually a Hero Card that upgraded. Then we had to iterate on all of the various versions of the Galakronds, the Invokers, the Lieutenants (the cards that trigger when you've Invoked twice), the hero powers. We tried Priest card for a while, but you would occasionally fill your hand with a lot of situational spells that you had a hard time playing, so we changed it to minion so you could more reliably play the cards that you got from the Invokes.

PlayHearthstone commented on @PlayHearthstone 1 day ago

Want to get an early start on opening your #DescentofDragons packs and play some unique brawls? Find a Pre-Release… https://t.co/sCDLj3IhKa

puffinplays commented on literally unplayable 1 day ago

The tooltip is incorrect and it should say Priest minion. The tooltip will be updated when Galakrond's Awakening comes out.

PlayHearthstone commented on @PlayHearthstone 1 day ago

RT @HSesports: We're excited to announce that in March of 2020, the Masters Tour will head to Indonesia! 🌴 Details: https://t.co/i9IjQaD3O

puffinplays commented on [Wild] Sn1p-Sn4p Warlock nerfed! 1 day ago

Only the initial Giant would cost (0). Its Echoed copies would cost (1).

puffinplays commented on New Card - Rolling Fireball 1 day ago

Yes.

puffinplays commented on New Card - Living Dragonbreath 1 day ago

Frozen Champion wins and stays Frozen.

puffinplays commented on New Card - Rolling Fireball 1 day ago

The ball rolls then deaths process.

puffinplays commented on New Card - Rolling Fireball 1 day ago

I just checked and deaths happen after the fireball is done rolling so I upgrade this to 100% sure.

Kalviery commented on After the update, we can no longer use Sathrovarr 1 day ago

Generally, customer support isn't able to provide these types of estimates. However, in this case and from the information I've been able to find, it probably won't be fixed before then. If anything changes, it'll likely be shared via an update to the Known Issues list maintained by the QA team.

Kalviery commented on After the update, we can no longer use Sathrovarr 1 day ago

If you haven't already, please share any bugs you encounter on the official Bug Report forums. Customer Support will try to monitor reddit for emerging issues and share what information we can but the forums are the best way to document bugs for the Hearthstone QA team. Thanks!

Right

mdonais commented on Thank you, Hearthstone team. 1 day ago

The team is working really hard and doing lots of stuff.

We love Hearthstone and we love making people happy by making fun stuff for them to play.

We will make mistakes, and accidentally ship bugs and sometimes it will take us a while to get it right, but as all that happens we are trying to do it right and make it fun.

Hopefully our actions show how much we want to make Hearthstone great.

mdonais commented on New Patch working as intended 1 day ago

The demon dream.

Kalviery commented on Fireside Gathering problem 2 days ago

Hey hey!

If you're trying to setup a Decent of Dragons Pre-release event, the cut off date for doing that was December 3rd. I'm sorry about that! Perhaps you could find a pre-release event in your area to attend and take advantage of.

puffinplays commented on [Wild] Sn1p-Sn4p Warlock nerfed! 2 days ago

"Repeatable this turn" can still cost (0). This change only affects Echo.

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